Onyekachukwu Ekwueme, Godspower, et al. “PREDICTING CUSTOMER LOYALTY IN AUTOMOTIVE SERVICES: EVIDENCE FROM MACHINE LEARNING ON SATISFACTION AND SERVICE COSTS IN NIGERIA”. SciencePlus, vol. 1, no. 2, Oct. 2025, pp. 35-51, doi:10.63228/sp.v1i2.327.